Full Time, Fixed Term, Permanent Role
About Bristol Beacon
Run by Bristol Music Trust, and now publicly known as Bristol Beacon, they were established in 2011 to run the South West’s largest concert hall and promote musical excellence, creative learning and engagement. They announced our name in September 2020. Bristol Beacon is a symbol of hope and community. A focal point for music and a place of welcome, warmth and light.
Bristol Beacon has been part of Bristol’s cultural heritage for 150 years, hosting some of the world’s greatest musicians from The Berlin Philharmonic Orchestra to The Beatles and Rachmaninov. Their vision is to unite people through the joy of live music. They achieve this through a diverse programme of inspirational musical experiences, which offers something for everybody and encompasses music of all genres including classical, jazz, folk, world, rock and pop, as well as local choirs, orchestras, and schools.
In 2018, they embarked on a major capital transformation to create a world-class concert hall for the region that is the most inclusive in the UK. Prior to transformation, their artistic programme had grown to 450 events and six major festivals, attracting 300,000 visitors per year. Their visitors come from across the UK and abroad with 65% from Bristol. Throughout the refurbishment, they have run a programme of 200 concerts per year in interesting locations, which has maintained crucial engagement with audiences and artists, targeting hard-to-reach groups and disadvantaged areas.
As an organisation increasing in national importance, they have developed creative learning and engagement work on an unparalleled scale. Their specialisms include working with underrepresented communities, including 2,500 young people with disabilities and in care. As the Music-Education-Hub for Bristol, we deliver the National-Plan-for-Music-Education to all children aged 4-18, inspiring 39,000 children in 150 schools, special schools, and youth groups every year. Their community led Transformation Promise programme, in partnership with The National Foundation for Youth Music and Paul Hamlyn Foundation, works with children under five from low-income families, adults in social isolation/with dementia, children in care/care leavers and community musicians.
They are showing further sector leadership through their sustainability commitment to become the first carbon neutral concert hall in the UK.
They achieve all of this through the work of our vibrant and dedicated staff team. They aspire to reflect the city of Bristol and its people; we value individual difference and place great importance on inclusion, wellbeing, and staff engagement, so that their team can be their best selves at work.
The Team
The Marketing Team is led by the Director of Communications and the Head of Marketing and is responsible for the promotion and advocacy for all Bristol Beacon activities. As well as being responsible for Bristol Beacon’s brand and undertaking all day to day press and marketing needed to sell Bristol Beacon shows, commercial hire opportunities and promote Bristol Beacon’s learning and community programmes, the Marketing team also play a key role in helping to set customer service standards, monitor and conduct audience research and market insight and advocate for Bristol Beacon in the city and beyond. The team are responsible for communications around Bristol Beacon’s ongoing transformation, and will be planning the venue’s reopening campaign in 2022/23.
Purpose of Role
The Marketing Assistant will support the Marketing team in helping to promote Bristol Beacon and all aspects of its work as specified in the marketing strategy. The post-holder will support the work of the Head of Marketing, Marketing Managers and Officers with special responsibilities for uploading content onto Bristol Beacon’s website, creating content for social media, and managing print distribution.
Key Responsibilities and Related Competencies
- Marketing, Communication – To assist the Digital Marketing Manager, Digital Marketing Officer, and wider team to maintain and develop Bristol Beacon’s social media presence on a daily basis.
- Marketing, Planning and Organisation – To assist the Digital Marketing Manager and Digital Marketing Officer to ensure that all new events are entered onto Bristol Beacon’s website in time for on-sale, and inputting supplied content.
- Marketing, Communication – Supervised to draft and update general content on Bristol Beacon’s website.
- Marketing, Communication – Supervised to undertake direct digital marketing by assisting with the formatting and sending Bristol Beacon’s e-newsletters.
- Marketing, Communication – Supervised to create content for Bristol Beacon’s online and on-site channels and activate marketing campaigns
- Planning and organisation, Teamwork – To attend and capture Bristol Beacon events for promotion on social media and to help build Bristol Beacon’s brand and reputation
- Planning and Organisation, Teamwork – To manage the incoming flyers and posters in conjunction with Box Office and to keep stock monitored
- Marketing, Communication – To proofread marketing briefs and designed content as needed
- Marketing, Customer Service – To update Bristol Beacon’s concerts on external listings websites such as Headfirst and Visit Bristol
- Marketing, planning and organisation – To take responsibility for sharing and storing up to date marketing assets on Bristol Beacon’s systems
- Marketing, Communication – To implement a distribution and exit flyer plan for Bristol Beacon’s print material
- Marketing, Adaptability, Customer Service – To contribute own ideas to wider marketing plans and specific projects/campaigns and take responsibility for agreed areas
- Teamwork, Planning and Organisation – To assist with distribution of promotional materials to partner venues as required
- Communication – On a day to day basis comply with the Policies and Procedures of Bristol Music Trust. Employee Specification:
Essential – The role holder must have the following Core and Additional Role Specific competencies: Core Competencies
COMMUNICATION
− The ability to communicate clearly and courteously to peers, line managers and customers in a practical way using appropriate methods of communication for each situation.
− This includes demonstrable experience of writing clear copy and accuracy and attention to detail in written and online work.
ADAPTABILITY AND FLEXIBILITY
− The ability to adapt to different situations and tasks, remaining calm, level-headed, and positive under pressure.
− Is reliable and flexible in response to work priorities.
PLANNING AND ORGANISING
− The ability to prioritise workloads, set personal timetables, work to deadlines.
− Provides work on time and to required standards.
− Is able to respond positively to changing business priorities.
CUSTOMER SERVICE
− Has a good understanding of what makes good customer service.
− The ability to look for ways to provide added value for customers.
− Seeks to understand customer requirements and deliver to those.
TEAMWORK
− The ability to work effectively as part of a team with consideration and support for the needs of others.
Role Specific Competencies
MARKETING
− A knowledge or interest in design, illustration, or digital media content (such as videos, photography, flash)
− An understanding of the Adobe Suite (Photoshop, Illustrator, InDesign, Premier) − Understanding and experience of using different forms of social media
− Able to develop ability to create digital content
− Experience of using website CMS interfaces such as WordPress, Joomla, or Drupal − Knowledge of current trends in the music scene and an appreciation of music
− A desire to develop a career in venue/music marketing, graphic design, or web development
Occasional Duties
The role holder will carry out any other duty that is reasonably required. Your usual place of work is Bristol Beacon, Bristol, but you may be required to work at other locations that are reasonably placed.
Job Details:
Role: Marketing Assistant
Salary: £22,500.00 per annum
Contract: Permanent
Hours: Full-time, 37 hours
Annual Leave: 24 days leave plus bank holidays, increasing by one day each year to 29 days after 5 years of continuous service
Probationary Period: 6 months
Pension: Bristol Music Trust operates a Salary Exchange (salary sacrifice) Pension Scheme with a 5%employer contribution, subject to a minimum 4% employee contribution
Application Procedure
To apply please send your CV and cover letter to Placement Lead, Husnaa Ahsan, at Babbasa at projects@byep.org.uk
The closing date for applications is August 30th 2022 at 9am with interviews likely to be held on August 31st and September 1st and 2nd 2022.